{"id":31001,"date":"2025-02-18T07:10:47","date_gmt":"2025-02-18T07:10:47","guid":{"rendered":"https:\/\/development.zerosoft.in\/steendesign\/dubai\/?page_id=31001"},"modified":"2025-02-18T07:23:48","modified_gmt":"2025-02-18T07:23:48","slug":"return-and-refund-policy","status":"publish","type":"page","link":"https:\/\/steendesign.ae\/dubai\/return-and-refund-policy\/","title":{"rendered":"Return and Refund Policy"},"content":{"rendered":"<h4 class=\"wp-block-heading\">Return &amp; Refund Policy (UAE Market)<\/h4><p><br>Our goal is to ensure that you are fully satisfied with your purchase. If you are not satisfied, you may return your item under the following conditions.<br><br><\/p><h4 class=\"wp-block-heading\">1. Return Period<\/h4><p><br>Customers have **7 days** from the date of receiving their order to request a return.&nbsp;<br>Returns are only accepted for **unused items in their original packaging**.<br><br><\/p><h4 class=\"wp-block-heading\">2. Return Process<\/h4><p><br>To request a return, please contact our customer service at **info@steendesign.com** with your order number and reason for return.&nbsp;<br>Returned items must be shipped to our **UAE warehouse** at the following address:<br><br>SteenDesign FZ-LLC&nbsp;<br>FDBC2810, Compass Building, Al Shohada Road&nbsp;<br>Al Hamra Industrial Zone-FZ, Ras Al Khaimah, UAE&nbsp;<br><br><\/p><h4 class=\"wp-block-heading\">3. Refund Processing<\/h4><p><br>Once the returned item is received and inspected, we will process your refund.&nbsp;<br>Refunds will be issued to the original payment method within **7 business days**.<br><br><\/p><h4 class=\"wp-block-heading\">4. Return Shipping Costs<\/h4><p><br>Customers are responsible for the cost of return shipping unless the item is defective or incorrect.&nbsp;<br>For defective or incorrect items, we will arrange free return shipping.<br><br><\/p>","protected":false},"excerpt":{"rendered":"<p>Return &amp; Refund Policy (UAE Market) Our goal is to ensure that you are fully satisfied with your purchase. If you are not satisfied, you may return your item under the following conditions. 1. Return Period Customers have **7 days** from the date of receiving their order to request a return.&nbsp;Returns are only accepted for [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-31001","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/steendesign.ae\/dubai\/wp-json\/wp\/v2\/pages\/31001","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/steendesign.ae\/dubai\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/steendesign.ae\/dubai\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/steendesign.ae\/dubai\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/steendesign.ae\/dubai\/wp-json\/wp\/v2\/comments?post=31001"}],"version-history":[{"count":6,"href":"https:\/\/steendesign.ae\/dubai\/wp-json\/wp\/v2\/pages\/31001\/revisions"}],"predecessor-version":[{"id":31008,"href":"https:\/\/steendesign.ae\/dubai\/wp-json\/wp\/v2\/pages\/31001\/revisions\/31008"}],"wp:attachment":[{"href":"https:\/\/steendesign.ae\/dubai\/wp-json\/wp\/v2\/media?parent=31001"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}